Privacy Policy

At NurturFlow, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, services, and AI-powered automation tools. By accessing or using NurturFlow, you agree to this Privacy Policy in its entirety.

Scope of this Privacy Policy

This Privacy Policy covers the following aspects:

• What information we collect from you.
• How we use the collected information.
• How you can manage, update, or delete your personal data.
• Our security measures to protect your information.
• Your rights and choices regarding your personal data.

Information We Collect

We collect various types of information to enhance our services, including:

A. Personal Information

When you interact with our website or services, we may collect:

• Name
• Email Address
• Company/Organization Name (if applicable)
• Billing Information (if you make a purchase)
• Any other details you provide when contacting us

B. Automatically Collected Information

When you visit our website, we may collect:

• IP Address
• Browser Type & Version
• Device Information
• Usage Data (pages visited, time spent, etc.)

How We Use Your Information

We use the information collected for the following purposes:

• To Provide & Improve Our Services: We process your data to deliver, personalize, and enhance our automation solutions.
• Customer Support & Communication: We may contact you via email, phone, or chat for customer support or service updates.
• Marketing & Updates: With your consent, we may send newsletters, promotional offers, and important announcements.
• Security & Fraud Prevention: We analyze user activity to ensure a secure and seamless experience.
• Legal Compliance: To comply with laws and regulations applicable to our services.

Cookies & Tracking Technologies

NurturFlow uses cookies and similar technologies to improve user experience. These help us:

• Remember your preferences and settings.
• Track website performance and analytics.
• Provide relevant advertisements and recommendations.

You can manage or disable cookies in your browser settings.

Data Security Measures

We take data security seriously and implement:

• Secure Encryption (SSL) to protect your personal information.
• Access Control Measures to restrict unauthorized access.
• Regular Security Audits to maintain high standards of data protection.

Despite these measures, no online service is 100% secure, so we encourage users to take precautions when sharing sensitive information.

Your Rights & Choices

You have the following rights regarding your personal data:

• Access & Update: You can review and update your personal information.
• Opt-Out of Marketing: You can unsubscribe from marketing emails anytime.
• Request Data Deletion: You can request the removal of your data from our records.
• Restrict Data Processing: You may limit how we process your data in certain circumstances.

Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. We encourage you to review the privacy policies of any third-party sites you visit.

Policy Updates & Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Please review this policy periodically to stay informed about how we protect your data.

Google User Data Retention & Deletion

Nurturflow retains Google user data, including Google Ads data, only for as long as necessary to provide the services explicitly authorized by the user, comply with legal obligations, resolve disputes, or enforce agreements.

If a user disconnects their Google account from Nurturflow or revokes access via their Google Account permissions, we will delete all associated Google user data from our active systems within 30 days. After revocation, Nurturflow will no longer access any Google user data.

Encrypted backups and system logs may retain Google user data for a limited period of up to 90 days for security and disaster recovery purposes, after which the data is automatically and permanently deleted.

Users may also request deletion of their Google user data at any time by contacting us at support@nurturflow.com. Upon receiving a verified request, we will permanently delete the user’s Google data within 30 days, unless retention is required by law.

Google Ads Data Usage, Sharing, and Disclosure

When you connect your Google account, Nurturflow may access Google Ads data that you explicitly authorize via OAuth, such as Google Ads account identifiers, campaign, ad group, and ad details, along with performance metrics (e.g., impressions, clicks, cost, and conversions).

How we use Google Ads data
We use this data solely to provide CRM analytics and insights within Nurturflow, including dashboards, reporting, lead and source attribution analysis, performance insights, and recommendations or alerts to help improve advertising outcomes. We do not use Google user data for ad targeting, selling data, or building advertising profiles.

With whom we share, transfer, or disclose Google user data
We do not sell Google user data. Google user data may be shared, transferred, or disclosed only in the following cases:

Within your organization or workspace: Google Ads data is accessible only to you and authorized users within your Nurturflow workspace, as configured by your organization.

Nurturflow’s use of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to contact us:

Email: support@nurturflow.com